100+ Questions You Should Answer Before Buying A Franchise
- What is franchising?
- Why does it work?
- Why doesn’t it work?
- Who do I know who is a franchisee?
- What makes me think franchising will work for me?
- How much money can I comfortably invest in a franchise?
- If I had to borrow money to invest in a franchise, where would I borrow it?
- Do I like following a system?
- Would I really prefer to create my own system rather than follow another system?
- Am I a good manager?
- How long could I survive without a paycheck?
- Would my family support me becoming a franchisee?
- Would investors support me as a franchisee?
- Do I like to sell?
- Do I like to market?
- Do I like people, including fussy customers?
- Would I like to employ people?
- What kinds of businesses will last for 25 or more years?
- What products would I like to sell, or what services would I like to represent?
- If I were a business person, what could I do better than someone else?
- What scares me about becoming a franchisee?
- Who could I consult with about becoming a franchisee?
- What is a Franchise Disclosure Document?
- What is a Franchise Agreement?
- What is a franchise fee?
- What does the franchise fee cover?
- What is a royalty? How and when is it paid?
- If I want out, can I get out? Can I sell the franchise?
- Are there any guarantees? If so, what are they?
- Have I looked at the Franchise Opportunities Guide, or another source, to find franchises that might interest me?
- Have I read about franchising? Call the International Franchise Association (202-628-8000) for books, etc.
- Have I met with a franchise attorney? Not a business attorney, a franchise attorney?
- Have I met with an accountant who understands franchising?
- In my personal make-up, what’s missing to become a successful franchisee?
- In my financial situation, what’s missing to become a successful franchisee?
AFTER YOU NARROW DOWN YOUR SELECTION TO A
HALF DOZEN FRANCHISE OPPORTUNITIES. . .
- What do these franchises have in common that attracts me?
- What’s missing in any one of these franchise opportunities?
- Why would I invest in these franchises as opposed to starting a similar business myself?
- Can I narrow down these opportunities to one to three?
- What does the President of the franchise opportunity say about the future of the company? Do I agree with what he/she says?
- How much training do I get when I invest in the franchise? Do I think I’ll need more training? And if so, where would I get it? How good is the training the franchisor provides? Who conducts the training classes? Where is the training conducted? Does it cost me more money?
- Once I become a franchisee, who will I communicate with at the franchisor headquarters? Be sure to meet with this person. Do I like this person? Could I work with this person?
- After I become a franchisee, what kind of support do I get? Will it cost me more money? How is support provided? By phone? In person? By Internet?
- If I have a question while a customer is standing in front of me, how difficult will it be to get my question answered by the franchisor?
- Do I get an Operations Manual? How good is it? How often is it updated? Are the updates available on-line?
- How good are the company’s products?
- How good are the company’s services?
- Where is the company headed in the next five to ten years? Do I want to go there?
- How confident do I feel about the leadership of the franchise company?
- How confident do I feel about the training and support staff of the franchise company?
- What do customers say about the quality of the company’s products and services?
- What do the media say about the franchise company? Forget the ratings. What articles have been written about the company? Were the articles written by someone at the company, or a journalist?
- Who is responsible for advertising and promoting the company’s products and services?
- Is there a national advertising fund? If so, how much will I need to contribute? How is that money used?
- If I need a location to operate the business, do I have to select it myself? If so, do I know how to do that? What help will the franchisor provide? Will this cost me more money?
- If I need to purchase products from the company, how fast will my orders be fulfilled? How will they be fulfilled?
- If I need to purchase products from the company, could I purchase the same products for less money elsewhere?
- Do I have the right background to become a franchisee with this company?
- Can I see myself operating this business for the next 10 to 30 years?
- Am I allowed to be an absentee owner?
QUESTIONS TO ASK EXISTING FRANCHISEES . . .
- Would you buy the same franchise again?
- Do you trust the franchisor?
- What’s the franchisor’s greatest strength?
- Greatest weakness?
- How good is the training?
- How helpful is the Operations Manual?
- Do you get answers when you need them?
- Have you renewed your franchise agreement, or do you plan to?
- Knowing what you know, how much money can I expect to make my first year as a franchisee? The third year? The fifth year?
- What’s the secret to your success?
- How much money do you spend to advertise and promote the business?
- What do you think about the quality of the products/services?
- Do you think the public respects the franchise brand?
- Is the ongoing support valuable?
- Do you attend the franchisor’s regional and annual meetings? Why or why not?
- I’d like to tell you about myself . . . and then would you tell me if you think my background, interests and personality are a match for the franchise company?
- What’s the best way to make money with this business?
- Do you find the business as satisfying today as you did when you first got started?
- How long do your customers continue buying from your business?
- Is it hard to find and keep employees?
- What will be the biggest challenge I face as a franchisee?
- Is your territory large enough? Too large?
- What keeps the franchisor from competing with you?
QUESTIONS TO ASK THE FRANCHISE COMPANY’S SUPPLIERS . . .
- Does the company pay its bills on time?
- Do you feel you can trust the franchise company?
- Are you a customer of the company? Why or why not?
QUESTIONS TO ASK THE COMPANY’S FORMER FRANCHISEES . . .
- Why are you no longer a franchisee?
- While you were a franchisee, what would you say were the company’s strengths?
- Weaknesses?
- Did you feel you could trust the people who work for the franchise company?
- Did the company treat you fairly or unfairly?
QUESTIONS TO ASK YOUR ADVISORS . . .
- Can I afford this company?
- Is the franchise agreement fair?
- Do I have enough to do an Area Development?
- Does this franchise allow me to transfer my wealth?
- Does this franchise allow me to use my IRA or 401k funds, if applicable?
- Does the financial numbers make sense with the franchisor’s produced financials?
- Can you extrapolate enough information to do a range of income predictions?
- Can you extrapolate enough information from the FDD to create a realistic business plan or model?
- Are you aware of any other franchisees or businesses in this industry that have opened and failed here?
- Do you know anyone in this industry that I can speak to?
Bonus ?. Is my preferred exit strategy allowed by the franchisor?
Call us for a Free Consultation for additional Due Diligence assistance (866) 993-7262 (866) 99 FRANCHISE
These are by no means all of the questions that you need to ask before you invest in a franchise. This list gives you a good start. This report in no way offers business advice. Investing in a franchise is a serious matter. Consult with a franchise attorney, like Sheltonpower & Associates law firm, and an accountant and other professionals before making your decision.
© Shelton Law & Associates 2016. All rights reserved – portions used with permission by John P. Hayes, Ph.D